Trade with Kaputino Limited (Kaputino, kaputino.co.uk and kaputino.com).


”Kaputino’ means ‘Kaputino Limited, kaputino.co.uk and kaputino.com – a UK registered company, England & Wales no.: 08190735 VAT registration No: 140883022.

The ‘Client’ and ‘Buyer’ means the individual/s, partnership, company, agency or organisation who commissions Kaputino or purchases any products or services from Kaputino.


On commissioning Kaputino (whether for catering, food, coffee or any other goods or services supplied or provided by Kaputino) to undertake the work required, the Client is deemed to have accepted and will abide by these terms and conditions.

You are judged to have read and understood these conditions. It is a condition of placing an order that you are bound by these terms.

Kaputino reserves the right to terminate any business relationship if a Client is deemed to have failed to abide by these terms and conditions.


Kaputino will not be bound by any price quoted on the telephone. A firm quotation in writing shall be the only binding form and deemed valid only after Kaputino have received the order.


Kaputino shall not be liable for any indirect or consequential loss or for any loss to the customer arising from third party claims occasioned by any error, failure or delay in completing the order or by delay in delivery, including any alleged loss suffered from cessation of web services due to non-payment and/or due to holding pages posted or comments made stating that web or other services have been ceased due to non-payment. Time shall not be of the essence unless otherwise agreed in writing. Where work is defective for any reason, Kaputino’s liability (if any) shall be limited to rectifying such defects in so far as Kaputino is reasonably able to do so. Invoices must be settled in full before any consideration to disputes or refunds can be given.


Neither the company nor any of its suppliers, associate companies, officials, employees, shall be liable to the buyer or any third party for any loss or damage of any nature which may be suffered in consequence of any failure on the part of the company to deliver any goods timeously or at all or for any defects in goods arising from any other cause whatsoever, and the buyer hereby indemnifies the said parties and holds them harmless against all such claims and undertakes to be solely responsible for the satisfaction of all third party claims.


All special offers are governed by these and their own terms and conditions. Kaputino reserve the right to cancel any offer at any time without exception. In the event of different parties under the same organisational heading approaching Kaputino this shall be considered on individual merit and only if the Company considers the application to be genuine and from one client. A signed price agreement with that client may be required.

Discount codes issued as part of special offers and discounts may not be combined with other discount offers. Discount codes may be withdrawn at anytime without prior notice.

Refunds are subject to individual consideration and withdrawal at any time.

Errors and Omissions

Price lists, acknowledgements, invoices and the like are subject to correction for any errors or omissions. E & O E.

Returns & Refund Policy

Orders placed on our website (kaputino.co.uk, kaputino.com) are exempt from the distance selling regulations with regard to delivery of food and drink to a consumer’s residence or workplace, for example milk deliveries.

Further details available on the Food Standards Agency website with regard to Distance Selling Regulations for Food:


Special Offers and Competitions 

From time to time we run special offers and competitions.

Offers are subject to change or withdrawal without prior notice. Discounts for offers may not be combined with any other discount or offer.

Competitions are only open to Isle of Wight residents, due to the delivery of the fresh goods we offer. Delivery to certain areas may be restricted to within the scope or timescale of our daily round. Delivery of prizes offered will be discussed with the winner/winners.


We will consider the merits of any complaint on a individual basis. We want our customers to be pleased with the quality of good and services we deliver.


The buyer shall be liable for all legal costs (including attorney and own costs, collection, commission and tracing agents’ charges) incurred by the company arising out of any breach of the buyer’s part. In the event of any breach on the buyer’s part, the company shall be entitled to cancel the contract and to retain all amounts paid without prejudice to its rights to recover damages. No indulgence, leniency or extension of time which the company may grant or show to the buyer shall in any way prejudice the company or preclude the company from exercising any of its rights in the future.


Subject to the provisions hereof, no contract shall be capable of cancellation.

Force Majeure

Kaputino will make every effort to carry out the customer’s instruction and the resulting contract but shall be under no liability if unable to carry out any provision of the contract for any reason beyond Kaputino’s control (without limiting the foregoing) including inability to secure labour, materials or supplies, breakdown of machinery or malfunctions, or as a result of any Act of God, war, labour dispute, fire, flood, legislation, failure of power supply or any cause beyond Kaputino’s control. During the continuance of such contingency the customer may by notice in writing to Kaputino elect to terminate the contract and pay for work done up to such notice and for materials used, but subject thereto shall otherwise accept delivery when available.

Applicable Law

This agreement shall be governed by the laws of England and Wales.


These Terms and Conditions may be varied from time to time. Such variation shall be notified on the Kaputino website.

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