FAQs

How do I order my lunch: meal deal or pasta pot etc.?

Click here to go to the Kaputino lunchtime menu for the Isle of Wight

How do I select the day and location of delivery?

Each lunchtime menu item (meal deals, filled rolls and baguettes) have the option to select a day of delivery/collection and the current options for delivery slots/drop off stops.

Orders may be made up to seven days in advance; so for example you can place an order on a Friday for delivery the following week Monday through to Friday (or any seven day period).

Please contact us here if you would like to suggest a regular stop for our round and we will look into incorporating it into our weekly round.

How do I order a business or celebration buffet?

Visit the Kaputino Business Catering Buffets section here and place your order online (with a minimum of 48 hours notice).

We may be able to accommodate a shorter period of notice, but there will usually be a surcharge for express turnaround of orders.

How do I create an account?

 Go to the Kaputino login screen here to register and create an account.

You can edit your account details in the ‘My Account‘ section.

How do I pay for my order?

Go to the Kaputino shop cart here and enter your details.

Go to payment where you will be transferred to PayPal to make your payment with a debit or credit card (you do not need a PayPal account to make a payment.

How do I login to my account?

Go to the Kaputino login screen here

Do you source and use local, Isle of Wight produce?

Yes we source and supply local produce whenever and wherever possible, where the produce meets or exceeds the quality we wish to provide to our customers.

You can find our more details in ‘What we supply‘ here.

Do you source British produce?

Yes we seek to use British food whenever and wherever possible.

You can find our more details in ‘What we supply‘ here.

Where can I find allergy information?

Yes we provide allergy information on the produce we use, as supplied by our suppliers, retailers and food manufacturers, in our ‘Nutrition and Allergy Information page‘.

Where can I find nutrition information?

Yes we provide nutritional information on the produce we use, as supplied by our suppliers, retailers and food manufacturers, in our ‘Nutrition and Allergy Information page‘.

What packaging do you use?

We use salad containers that are made from post consumer recycled PET.

We are working towards all of our sandwich bags having film that is either recyclable or biodegradable filmed paper bags.

Our spoons and forks are wood, from a sustainable source.

Finally, our carrier bags for our food are brown paper bags (not plastic).

What is your hygiene rating?

Our hygiene rating is five stars.

Our hygiene rating can be viewed at the Food Standards Agency website:

http://ratings.food.gov.uk/business/en-GB/560308/Kaputino-Limited-Isle-of-Wight

We are registered with the Isle of Wight local authority Environmental Health.

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